How Customers Can Help Improve Your Ecommerce Site

Getting people to visit your ecommerce website is always good; but translating these clicks into sales is even better. When it comes to promoting your ecommerce site, creating traffic is always important. Even if you have a good ecommerce web hosting plan for your site, if you are not significantly turning these clicks to sales, then it could be a huge problem for your online business. In this case, you need to improve your ecommerce site. Other than a reliable ecommerce web hosting plan, you can improve your site’s usability by knowing exactly what your customers want. You may not know it, but other than the right ecommerce web hosting plan, your customers just may be the very people who can help make your ecommerce site achieve its goals.

For one, customers want you to be specific. For instance, if you offer free shipping for orders, then your customers expect that their purchases will be shipped to them for free wherever they may be located. Unless your free shipping features are limited to selected locations, you need to be specific about it otherwise your customers will feel that you are ripping them off. Point out whether you offer free shipping for selected location or free shipping to anywhere and be clear about it. Customers always want to get what they expect from your ecommerce site. If you fail to give them what they want, then they will definitely leave.

Also, keep in mind that a customer’s time is precious, so you don’t want to waste his/her time taking interest in your product that is not available. When a customer sees a product on your ecommerce site, then s/he expects that it is available. Nothing can be frustrating or disappointing than for a customer to be informed that the item is not available just when it has already been dropped into his/her shopping cart. Always inform your customer beforehand that the product is unavailable. You would not want to waste your customer’s time, much less, confidence in your service.

To give your customers a better shopping experience at your ecommerce site, you may want to allow them to back-order a product once it is available. Several ecommerce web hosting packages come with a back-order feature so you might want to take advantage of that. If, however, you are unable to provide this feature, then get your customer’s contact info, at the very least. This way, you can make for a potential sale in future time.

Customers also do not like too many distractions especially when shopping online. You may offer cross-selling to your customers in your ecommerce site, in which you give recommendations or suggestions on related products. However, cross-sell items that are only related to what your customers pick. Suggesting items off their choices is not only an improper selling technique but can be very annoying for your customers as well.

Cross-selling should also stop once your customer checks out products from the shopping cart. The next thing that your customer wants is to close the sale, so avoid directing them to unrelated links. These unwanted links are not only unhelpful but they may change your customer’s mind about purchasing the item/s in his/her shopping cart. You would not want this to happen if you aim to make your e-commerce site profitable. This should also apply to window-shoppers on your ecommerce website. Avoid unnecessary pop-ups or advertisements as much as possible. The right ecommerce web hosting plan can help you avoid this from happening.

A customer’s attention span tends to be shorter especially when shopping online. Even in just a split second, they decide whether or not your ecommerce site can give them what they are looking for.

Moreover, you want to convince your customers that shopping in your ecommerce site is just a click away. If they have to click through your site so many times just to get to what they are really looking for, then they are more likely to abandon your ecommerce site. Customers also get annoyed with broken links and pages that load too slow as well, so avoid them as much as possible. To avoid this, get an ecommerce web hosting plan that allows superior usability.

Your ecommerce site should also pay a premium on customer’s privacy and do all means to protect it. Ask information that is only needed to close the sale. Asking too many questions may only draw suspicion among your customers. Your ecommerce site should provide your customers a safe and secure environment for giving out sensitive information.

You might want to get live chat software for your ecommerce site to better promote your products and provide maximum customer support. Although this may apply to bigger ecommerce sites, it can significantly boost sales. Many ecommerce web hosting providers offer this feature in their packages.

Finding Tax Preparation Information Online

Finding a place to prepare taxes online is not too difficult these days. Finding good advice on how to prepare your taxes can be another story. Tax preparation advice can come from a variety of sources, including government, enterprise, and non-profit. This article covers a few of the major ones.

Government Sources

Believe it or not, one of the best online tax preparation resources is the IRS. You’ve got to watch your “.govs” and “.coms” though. “Irs.com” is a cleverly disguised informational site fronting for an online tax preparation service. Despite the official-looking building the bare-bones look, all clicks lead to the multi-tiered submission options that may get your taxes to the real IRS, and will put a little cash in their pocket at the same time. I think the actual IRS.gov site looks a bit better, to tell the truth, and that is where you’ll need to go to get actual tax information from the government.

http://Www.irs.gov has gotten better every year at spelling out their procedures and rule changes in plain English. They have finally chosen to begin with the assumption, as the rest of us do, that preparing tax returns is destined to be a confusing process. Just as their telephone interaction has improved, so has their website. It’s designed for the consumer, not the accountant and it’s a good place to start.

Enterprise Sources

H&R Block is something of an eight hundred pound gorilla in the tax preparation game; not only have they been operating a storefront network for generations but they have also acquired one of the two major tax prep software programs, Tax Cut. Their web site has a collection of related articles that may be of value; topics include tax scams, higher education deductions, the alternative minimum tax and other issues that you could spend significant time searching for. If you’re lucky, they’ve written it up – and their articles are professional and thorough. Other than that, the site is interested in selling its online and software versions of Tax Cut. http://Www.hrblock.com

There are online tax preparation services galore these days. Some of them hook you up with an accounting firm, a few of them will sell you a software package and send it to you, but most of them walk you through the forms online. When you’re done, you can file your federal form electronically. Some, though not all, of the online sites provide state returns as well. You can find a comprehensive list of the services out there on Yahoo at http://dir.yahoo.com/Business_and_Economy/Business_to_Business/Financial_Services/Accounting/Firms/Tax_Accounting/Return_Preparation/Online_Preparation_and_Electronic_Filing/

If the notion of putting your entire financial soul online through a faceless website makes you nervous – it should. The e-thieves know opportunity when they see it, and tax forms are a great resource for identity theft. Microsoft has a good page on the subject, with multiple recommendations and resources for protecting yourself during the electronic tax preparation process. It’s worth a look at http://www.microsoft.com/athome/security/privacy/taxes.mspx.

Google has an excellent page on tax preparation that provides categories of services such as online services and software packages, tax forms and tax law. They go on to provide an excellent list of specific sites for tax preparation information. It includes some commercial sites but also lists specific IRS pages, consumer tax information sites, consumer review sites for online services, and sites with advice comments from professionals.
http://www.google.com/Top/Home/Personal_Finance/Tax_Preparation/.

Non-Profit Sources

AARP has a tax preparation assistance program that is staffed with trained volunteers. This service is essentially an old-fashioned face to face arrangement, just as you would go through with an accountant. However it’s free of charge and it’s national in scope. You can visit their site and learn about how it works and where to find their assistance sites at http://www.aarp.org/money/taxaide/taxpreparation/. Last year they prepared returns for two million people.

These are just a selection of starting points; it remains, as always, a personal choice: e-rendering unto e-Caesar what is e-Caesars’s.

What Is an Ecommerce Website and How Does It Work?

Ecommerce derived from the word electronic commerce, is the method of selling or marketing goods and services while transferring funds or money online through electronic communication or networks. Ecommerce is also known as website ecommerce, eBusiness, eTailing, online commerce, ecom or EC.

A typical business websites do not have the same traits or features of an ecommerce site. In order for you to effectively distribute goods or market services online, the features of a website ecommerce can make it easier for you and your consumers. The features are from shopping carts, online product catalog, automated inventory database, statistics tracking, ability to use credit cards, and other non-computer related tasks such as product warehousing and shipment.

Opening a business on the internet or a website ecommerce shop can give several benefits to both merchants and customers. One of the best benefits of conducting an online business is it cost a cheaper upfront for a merchant, as it is easy to build an ecommerce website. If you have an existing site, you can easily turn it into an ecommerce website in minutes by just getting a hosting website ecommerce hosting services. The ecommerce hosting provider will give you a step by step guide on how to turn your normal website into a money generating site, and they also offer tips on how you can improve your sales and get more out of your investment.

The availability of online shopping greatly contributed in attracting people. Customers can easily browse and shop any time of the day or any day of the year. Shopping on an ecommerce site can easily be done from the comfort of your own home or anywhere that has internet availability. This also benefits the seller, as they can easily add products displayed anytime of the day making standard business hours irrelevant.

If you have a variety of products to sell, you won’t need to worry because an ecommerce site can make it easier for you. You can put them all in your website but you should also consider placing them in the right product category, and providing detailed description for each item to inform more costumers on what you are selling. Design is also important whenever you opt to place products in your website, as it can greatly affect your consumer’s impression about your website’s credibility and affect your sales as well.

Ecommerce websites are built with secured payment methods to benefit you and your consumers. Once the customer is done shopping and purchased from the ecommerce store, a series of PHP scripts gather all the important information about the consumer’s billing and shipping address, payment information, and other relevant data about the purchase. While another separate PHP script goes through the customer’s payment info and make a format appropriate for the credit card network to process the payment. Depending on the response from the costumer’s credit card network, additional PHP scripts will then make a receipt about the purchase records. If the transaction was approved, a final PHP script will send an email to the ecommerce site owner telling them that the order has been placed.

Tax advantages are one of the best reasons why you should consider building an ecommerce website, which you can’t get from a brick-and-mortar selling. An ecommerce site will qualify you for tax deductions and save more from taxes compares in selling from a physical storefront. Traditional business will oblige you to pay taxes from utilities, rent, and mortgage bills as a cost of doing business, while online merchants can avoid all those extra expense and still make a very good business.

Like in any other business the most important part is your customer’s satisfaction. You should always make your consumers feel comfortable and safe from your website, for you to become more successful and benefit from your ecommerce site.